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SHIPPING / FAQ'S

SHIPPING RATES

AUSTRALIA

FLAT RATE – $9.95
FREE Standard Shipping (Orders $120+)
Express Post  $12.95

    Orders are sent via Sendle or Australia Post, parcels will be marked with AUTHORITY TO LEAVE (at your premises in a safe place).

    We will not be held responsible for lost mail, incorrect addresses entered at checkout, delayed or damaged items in transit once they have left us.
    Returned to sender items will incur additional re-postage costs. 
    Postage costs are NOT refundable.
     
    NEW ZEALAND

    FLAT RATE - $12.95 | 4-6 working days
    FREE NZ Standard Shipping (Orders $150+)

      CUSTOMS DUTIES / TAXES

      Import taxes and duties related to international shipping are the responsibility of the customer.

      PROCESSING AND TURNAROUND TIMES
      Please allow 1-3 business days for us to process your order.
         

      EXCHANGES / REFUNDS / CANCEL ORDER
      If goods are returned at buyers expense we can exchange or refund an order. If paid via Afterpay there may be additional costs if a refund is to take place. Please enquire for more information. Please note once an order has been sent it cannot be cancelled. 

      SHIPPING LOCATION

      We are located in Ferndale, Western Australia 6148.
       
      ORDER PICK UP
      We are offer pick up through Shopify. Please put your order through as normal and there is an option to pick up from our location in Ferndale, Western Australia 6148